Internal enablement

An AI agent that ramps up your team on the product

Karumi’s agent knows your product end to end. New hires, sales, support and CS ask it anything, on demand, and get walked through the real product in the tools they already use.

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4.9/5

5x

More engagement than ChatGPT
95%

Less maintenance
67%

Fewer tickets

An expert on your product, available to everyone on your team

Without Karumi

Docs and chatbots can’t see, hear or talk back with your team.

With Karumi

Shows them in your real product, answers unscripted questions, and offers a video call.

You already have docs and training

Internal wikiText chatbotRecorded trainingAsk an expert

Available to every team, on demand

Shows them in your real product

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Answers unscripted questions

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Never out of date

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Works inside Slack

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Tells you what people ask

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Legend: ✓ yes · ◐ partially · ✗ no

It doesn’t just explain. It shows

A wiki points at a page. This one opens the product. Someone on your team asks “how do I import contacts?” and doesn’t get an article — they get walked through it in the real product, while they watch.

In a video call

Screen share, live product, spoken conversation. For the new hire who’d rather be walked through it.

In chat

Typed, and able to show the steps in the product instead of describing them. For the rep who needs the answer before a call.

In whichever tool your team is already in

Your Slack workspace

Ask a product question in a thread and get the answer, with a walkthrough, right there.
A video call

Screen share, live product, spoken conversation with an agent that knows the product end to end.
A chat widget

Typed questions answered on demand, whenever someone on your team needs them.

Every question your team asks becomes a signal you can see

Which features people ask about

The questions that come up most

Questions it can’t answer, surfaced to your team

It can’t do anything your teammate couldn’t already do

It inherits their permissions

The agent operates within the same access the signed-in teammate already has. No elevated privileges, no back door, nothing they weren’t already entitled to.

Every action is logged

A full record of what the agent did, in which account, and what was asked for. Auditable like any other action in your product.

Your data isn’t training anything

No data leaves the boundary you set, and nothing is used to train models.

Plugs into your internal stack

Share a walkthrough, send a notification or sync session data in the comms, docs and tracker tools your team already opens.

See all integrations

See Karumi in action

No commitment. Create your agent in hours.

Fast, current, and under your control

It runs against your live product, so every UI change and new feature is picked up automatically.

Questions it can’t answer are surfaced to your team, & your answer becomes part of what it knows.

Against an industry norm closer to fifty. Nobody waits for an answer.

The agent runs in your team’s language on a tenant configured for their region, with a voice to match.

You define what the agent can see, say and do, per audience.

Every session recorded, transcribed and scored. Nightly evaluations catch regressions before your team does.

Secure, private, and reliable

99.9% Availability

High-availability infrastructure designed to prevent downtime and ensure performance.
Lowest latency in the market

Optimized data routing for the fastest possible response times across all regions.
RBAC & Encryption

Enterprise-grade security featuring Role-Based Access Control and data protection.
Scoped access

What it can reach, and what it can’t.
Nothing leaves your boundary

No customer data used for training.
Observable

Every scan logged. You can see what it learned and when.