In-app Agent

It doesn't tell them
how. It shows them

The agent takes the screen and does the task with your user, in their own account.

It already knows who they are.

Don't show your product like it's 1995

Find your job-specific version

  • Replace the static video and the request-demo form. Every visitor gets a live walkthrough instead of a form.

    • Live demo on every landing page
    • Know which features visitors ask about
    • More top of the funnel
    See the use case
  • It warms your leads and makes your AEs more efficient.

    • Prospects arrive already product-aware
    • Transcript & questions land in your CRM
    • Faster sales cycle
    See the use case
  • Guide every new signup through their first week.

    • Answers product questions on demand
    • A dedicated CSM for every user
    • Fewer tickets, faster activation
    See the use case

How it works

Not an article. The thing itself

  1. A setup checklist with the same step failing repeatedly, cursor idle nearby.

    01

    They stall

    Repeated failure, or nothing happening for a while.

  2. A small agent marker appearing at the edge of the stalled screen, already tagged with the user's context.

    02

    It appears

    Already knowing who they are and what they've done.

  3. A coral, clearly-not-the-user cursor filling in the field. The field's colour and state visibly change.

    03

    It takes the screen

    And moves through the steps.

  4. The checklist step now complete, the user's own cursor back in the frame.

    04

    The task is done

    In their account, with their data.

Context

Every other agent starts cold

Memory

Last session's question, waiting at the top of this one.

CRM

Plan, account, owner, renewal date — already loaded.

Product analytics

What they've finished, what they've never opened.

What the user has finished and what they've never opened, flowing in from product analytics.

Capabilities

What it can do

  • Takes the screen

    It operates the product, not a tutorial.

  • Screenshots and video

    Rendered inline, not linked.

  • Opens a video call

    When typing isn't enough.

  • Carries context across

    Chat and call are one conversation.

  • Reads CRM and analytics

    It knows their status before they ask.

  • Remembers

    Across sessions, not just this one.

Placement

Where it lives

Empty states

The first screen, with nothing in it yet.

A first screen with nothing in it yet, the agent already visible at the edge.

Your setup checklist

Beside the step, where the task is.

The agent beside a setup checklist item, right where the task is.

The moment they stall

Before they close the tab.

A user's cursor idle for a while before the tab closes, agent stepping in.

Your help widget

Replacing the box that returns four articles.

The help widget replaced by the agent, instead of a box of four linked articles.

Slack

If that's where the account already talks to you.

A Slack channel where the account already talks to the team.
Empty states

The first screen, with nothing in it yet.

Your setup checklist

Beside the step, where the task is.

The moment they stall

Before they close the tab.

Your help widget

Replacing the box that returns four articles.

Slack

If that's where the account already talks to you.

Enterprise-grade

It can't do anything the user
couldn't already do

  • GDPR
  • AICPA SOC
  • ISO 27001
  • WCAG

The agent operates within the same access the signed-in user already has. No elevated privileges, no back door, nothing they weren't already entitled to.

Transcribed and scored. Nightly evaluations catch regressions.

Nothing leaves the boundary you set.

Analytics

Analytics tells you they dropped off. This tells you what they were trying to do

Step-level detail on where users stall, described in their own words rather than as an event name.

Where they stall

Step-level, in their own words rather than as an event name.

The questions users asked, aggregated by topic.

What they ask for that you don't have

Feature requests, aggregated, without running an interview.

An account view flagging incomplete setup, unanswered questions and users who stopped coming back.

Which accounts are quietly at risk

Never finished setup, asked something nobody answered, stopped coming back.

Live in two weeks

Live in two weeks.
No engineering on your side

  1. Day 1

    You give us a login to a demo environment. That’s the whole ask.

  2. Day 2

    Your first agent is live and you can talk to it.

  3. Week 1-2

    We tune it with you, then it goes on your site.

Comparing

Which product do I need?